Monday, 29 June 2015

5 Ways to Create Customer Delight

For any business to grow and prosper in the present era of hyper competition, it needs to ensure that its customers are not only content with the products and services, but in fact, are delighted. To get more business and retain existing customers, here are top 5 ideas to create customer delight:

Monday, 13 April 2015

A formula for a phenomenal life

We have only one life to strive for the extraordinary, to make a difference and lead a life that we would be proud of. However, most of us haven’t unleashed the hidden potential embedded deep inside us. We are still waiting for success, glory and happiness that comes out of doing deeds that change the world. As they say – it’s never too late to start, here is your starting point for a phenomenal life. If you want to unleash is the best inside you, pay heed to the following points:  

Wednesday, 5 November 2014

5 Characteristics of Exceptional Employees

I have been fortunate enough to work with people across geographies, roles, companies and demographics in my career so far. I have worked with people in the capacity of an individual contributor as well a manager. I have been an active job seeker and a hiring manager. Having seen things from both sides, and based on this cumulative experience, I have realized that it really boils down to a few basic things that set employees apart as exceptional. Here is my list of top 5 attributes that differentiate average employees from the best ones:

Friday, 12 September 2014

Top 10 productivity tips for workplace

“I have had a long day, but when I think back, I really don’t know what I accomplished today!!” – Does that sound like you on some days? 

We all have productive days and unproductive days, but some people just seem better at being more productive more often. So, we got our team members together and asked for their top productivity tips for workplace! We got some time-tested responses and some new ideas. Here are our top 10 picks of productivity tips at workplace:

1. Prioritize your tasks – We all know that we can only get so much done in the limited number of hours in a day, yet often we fail to prioritize and realistically allocate time to our tasks. Sometimes, we want to go from highest priority tasks to lower priority ones. Sometimes we may want to get done with a few relatively lower priority tasks sooner just because they would take less time and then get out of your way. Whichever way we prioritize, the key is to take time out to really do this. 

Saturday, 16 August 2014

Effective Sales: The Basics

In this competitive market, we can no longer assume that the business will grow without an active sales function. From my experiences, here are few simple guidelines which anyone can follow to do sales more effectively and drive higher conversions:

Tuesday, 1 July 2014

10 biggest mistakes to avoid during the job hunt process

The moment you enter into an interviewer's office, your heart sinks, sweating begins and you fear that it's time to encounter the most dreadful questions. This nervousness and fear makes you even more vulnerable to make mistakes that may embarrass you and reduce your chances of selection. Here are the 10 biggest mistakes that you should completely steer clear of during the hiring process:

Tuesday, 17 June 2014

10 things professionals do

Professionalism is the foundation of workplace behavior, and directly correlated with success. Professionalism is living and breathing by a set of values which underlie whatever one does, conducting oneself according to a specific code of conduct and setting the right example. Whatever professionals do is driven by a purpose.